Tuesday Talent Series
The Fort Collins Area Chamber of Commerce launched the Tuesday Talent Series in 2022 to compliment the Talent Summit and expand the knowledge around workforce issues. Each seasonal cohort of the series includes presentations from experts in the field on timely topics including: Diversity, Equity and Inclusion, Family-Friendly and Age-Diverse Workplaces, Apprenticeship Pathways, Skills-based Recruitment; as well as, a hands-on career tours, and more.
Upcoming:
Dealing with Difficult Customers
Tuesday, April 22 | 11:00 am -12:00 pm
Online | Zoom
Session Presenters: Chalice Springfield
Session Description:
Difficult clients don’t have to derail your success. This interactive training provides the skills and strategies needed to turn tough conversations into positive outcomes. Learn how to set boundaries, manage conflict, and build stronger client relationships through emotional intelligence and active listening. Through real-world scenarios and role-playing exercises, you’ll gain confidence in handling tough situations with professionalism and ease. Ideal for sales teams, customer service professionals, and client-facing roles—transform challenges into opportunities for growth!
The Tuesday Talent Series aims to provide more in-depth presentations, hands-on learning, and opportunities to continue and support employers in attracting and retaining the talent they need.
You can find all upcoming presentations, along with resources and past recordings on this page.
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