The Certified Tourism Ambassador program is an international program that Visit Fort Collins adopted in 2014 as an education opportunity for the hospitality and tourism industry. It includes a pre-read document focusing on Fort Collins’ history and economic information, a 3 ½ hour class, and an open book test for certification.
The class focuses on the impact of tourism in our local economy and how we each play a role in that, Fort Collins information- we break it down in to region and discuss everything we have to offer as well as resources. There is also a customer service component concentrating on exceeding expectations and creating an emotional connection to add value to visitors’ experiences.
The class is $30 and includes the pre-read, the class, and free admittance to all the mixers, networking events, local flavor tours, and discounts from our partners. There is a renewal fee of $15 per year and you must earn 50 points to renew. This is meant to be ‘continuing education’ by experiencing Fort Collins- you will earn points for mixers you attend, attractions you visit, etc.
Click Here to Register for a Class
Questions? Email Laura Young at [email protected]