Free De-Escalation Training for Businesses on Wednesday
A moderated panel on Wednesday, September 16 at 9:30 – 11:00 a.m. will feature several local business owners that will be covering topics including:
- Real-life scenarios of customer compliance and general conflict due to new public health orders, such as the face covering mandate
- Best practices of excellent customer communications and conflict management
Participants are encouraged to ask questions. The discussion will be recorded. Spanish translation is available for this event.