The City of Fort Collins is providing one-time assistance for both active and inactive past-due utility accounts for both residential and commercial customers, due to direct and in-direct effects of COVID-19. An account is considered past-due if more than one month’s balance is owed.
The application and additional information can be found here: fcgov.com/utilities/covid-assistance, or email [email protected]
Additional Information:
The City of Fort Collins received American Rescue Plan Act (ARPA) funding and allocated over $380,000 for utility pandemic assistance. This funding was combined with Platter River Power Authority utility assistance received in 2021 for a combined total of over $760,000.
City of Fort Collins residential and commercial utility customers are eligible to apply for this funding if they meet the below criteria:
Residential:
- Be a Utilities account holder or co-applicant.
- One application per account number. The account does not need to be active to apply.
- Have experienced economic hardship due to COVID-19, defined as adverse financial consequences as a result of you (the customer), your spouse, or a member of your household:
- Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
- Being unable to work due to lack of childcare due to COVID-19.
- Closing or reducing hours of a business that you own or operate due to COVID-19.
- Having pay or self-employment income reduced due to COVID-19.
- Having a job offer rescinded or start date for a job delayed due to COVID-19.
- Experiencing other hardships due to COVID-19 as applicable.
Commercial:
- Have an account with Fort Collins Utilities.
- One application per account number. The account does not need to be active to apply.
- Have experienced economic hardship due to COVID-19.
- Business hardship, such as:
- Loss of revenue due to COVID-19.
- Employees unable to come to work due to COVID-19.
- Closing or reducing business hours due to COVID-19.
- Other hardships due to COVID-19 as applicable.
- Individual hardship, defined as adverse financial consequences as a result of you (the owner), your spouse, or a member of your household:
- Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
- Being unable to work due to lack of childcare due to COVID-19.
- Having pay or self-employment income reduced due to COVID-19.
- Having a job offer rescinded or start date for a job delayed due to COVID-19.
- Experiencing other hardships due to COVID-19 as applicable.
- Business hardship, such as:
