Repair Technician - uBreakiFix

uBreakiFIX The leaders in technology and electronic repair are GROWING and are HIRING!!! With over 550 stores nationwide with a hundred more in que we are not slowing down!!! In the Fort Collins/Loveland area we are seeking self starter, energetic individuals who wish to hone their skills as repair techs and customer advocates.

Customers break stuff, in fact every 15 seconds somebody is breaking something somewhere. Exceptional communication skills are a must as we ask lots of questions to diagnose, troubleshoot and ultimately repair the stuff they break. We are the guys and gals at the other end of the counter assuring customers we can fix it all and the ones behind the curtain making sure that every customer has a great experience.

A uBreakiFIX every day tasks include managing work orders, repairs, and accessories sales.  . A critical element to being a good tech is that you love to help other people, you are a team player, you possess an energetic positive attitude and want to work in a “culture of excellence”. Our job is about repairing technology, yes, but the real goal is to aid those in need… to save the baby pictures off of a water damaged phone, to get the entrepreneur back in business after he/she breaks their tablet, to help grandma download security software to prevent those pesky viruses. THAT is who we are and what we do every day.

Our work environment is much like a family, we teach/train each other how to repair, questions to ask, share our experiences in repair, come together to beat tough deadlines, assist one another when the repair queue gets crazy, but most of all we maintain a fun, safe, positive, and motivating work environment (with occasional wisecracking of course as it’s good for the soul). Everyday our goal is to challenge ourselves to be better than we were the day before. If you have a love for finding solutions to tough problems, a passion for the unknown and you feel like you might be a good fit for this team of self-proclaimed nerds, please read the requirements and send us an application! We would love the opportunity to meet you. Dare to explore your inner geek with us!

 

Tasks and Responsibilities:

– Meets and exceeds customer experience with on-time exceptional and quality repairs and a high level of customer service
– Exceptional repair skills Apple iPhones, Samsung, Google
– Diagnose/troubleshoot device
– Provide recommendations for problem resolution
– Responsible for providing detail work order notes regarding customer repair
– Ensure repairs meet uBreakiFix quality standards

BASIC QUALIFICATIONS

Must have valid driver’s license

Phone: (970) 226-8652
Email: k.murphy@ubreakifix.com