Customer Service Representative - Qualfon

Apply online or in person M-F

4401 Innovation Drive • Fort Collins, CO 80525

We all appreciate superior customer service.  Help us provide it to others. When you join our family of inbound call center representatives supporting a well-known financial services and identity theft prevention services company, you will learn that Qualfon cares.  That’s it.  We care for our employees who care for our clients.  When you answer the Qualfon call, you will:

* Join our family in an enthusiastic, friendly work environment

* Enjoy personal growth

* Discover a whole new world of opportunity

What You Need to Succeed:

* Reliability and flexibility

* Phenomenal customer service skills

* Ability to listen to and empathize with the customer and offer solutions that fit the situation

* Desire to represent the client and their services to the absolute best of your ability

* Minimum HS diploma or equivalent

* Financial services experience a plus

Qualfon’s mission is to help as many people as possible pursue their total vocation – as individuals and as members of society – by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.  In summary, our mission is ‘Be the Best BPO. Making People’s Lives Better.’  This begins with our people.  Our employee retention is twice the industry average because we care about our people – at work and beyond. Qualfon offers programs that promote personal development and provide direct support for our people and their families.

* Yes, we offer benefits such as health, life, vision and dental… and there’s so much more…

* Enjoy continuing education and the opportunity to earn a degree through Qualfon University

* Join your coworkers and teammates in fun activities both at work and outside through our employee activities, family activities and Fun Clubs

* Be a part of something bigger than yourself with our [email protected] programs where we volunteer or give back to our communities

* Care for your spirit with free counseling offered by our Qualfon Chaplain program (all faiths supported)

* Learn more about the Qualfon Mission

Qualfon is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability

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Phone: (970) 206-8470
Email: [email protected]