Case Manager - The Center for Family Outreach
Center for Family Outreach
Case Manager
Essential Functions:
- Provide crisis intervention and assist families in decision-making and problem resolution; act as advocate for student.
- Teach group classes on topics including anger management, bullying, substance abuse prevention, life skills, and other related areas based on current evidence-based research
- Regularly conduct classes, meetings with students, parents, and school district staff
- Accurately and efficiently complete paperwork, reports, and progress updates of students and families
- Coordinate programs with other County departments, professionals, and outside collateral agencies (i.e. law enforcement, medical personnel, and school staff).
- Design an education plan to address risk and needs assessments, establish goals and objectives, and coordinate student services and referrals.
- Refer clients to outside state and community resources
- Monitor student compliance or non-compliance; determine appropriate course of action.
- Accurately and consistently collect data for grants and other reports
- Accurately and consistently enter data into agency spreadsheets and databases
- Assess strengths and needs of youth and families and develop strategies to ensure safe environment.
- Consult with Executive Director on strategies for managing difficult/complex cases.
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings; and otherwise maintain contacts with professionals to facilitate exchange of information.
- Scheduling of classes and appointments
- Perform other duties as appropriate or necessary for performance of the job
Qualifications/Knowledge:
- Knowledge or experience with at-risk children and youth, including knowledge/experience with mental health, trauma, or substance abuse issues
- Principles, practices, and objectives as related to case management, education, risk assessment, and family crisis intervention techniques.
- Entry level case management techniques including: knowledge of family dynamics, motivational interviewing approaches, influence in changing negative behaviors
- Scope and application of laws (Colorado Children’s Code, Volume VII) and regulations pertaining to physical abuse, sexual abuse, neglect, and child welfare.
- Highly skilled in interpersonal communications
- Communicate clearly and concisely, both verbally and in writing
- Knowledge and proficiency with Microsoft Office programs
- Interest in pursuing a career in the nonprofit sector
- Possession of a valid Colorado Driver’s License.
Ability to:
- Assess risk and develop educational plans, and guide family and students on methods of problem resolution. Make decisions regarding education or other interventions to best assist a family.
- Effectively respond to conflict situations and people in conflict
- Make difficult decisions in the best interest of youth
- Establish and maintain effective working relationships with representatives of other agencies and organizations, and members of the community.
- Maintain sensitive and confidential information
- Work with diverse populations
- Organize material and present information clearly and concisely in verbal and written form.
- Accomplish the assigned workload in a timely manner and meet established performance standards.
- Establish and maintain effective working relationships with employees, supervisors, and other outside agencies.
- Use standard office equipment, computer equipment and software, including email, word processing, spreadsheet applications, and databases
- Perform duties independently without close supervision
- Willingness to participate in the 90 day Case Manager training period
- Willingness to complete a pre-employment questionnaire
Education/Experience
- Bachelor’s degree from an accredited college or university with a major in Human Services, Social Work, Education, or a related Human Behavioral Sciences field.
- At least 1 year of relevant experience in social work, youth development, substance abuse or mental health services
- Experience in a nonprofit agency or a public human services agency is preferred
If you are interested, please send your resume to: [email protected]. Please do not call the agency.
Phone: (970) 495-0084
Email: [email protected]
Webste: http://www.tcffo.org