Case Manager - The Center for Family Outreach

Center for Family Outreach

Case Manager

Essential Functions:

  • Provide crisis intervention and assist families in decision-making and problem resolution; act as advocate for student.
  • Teach group classes on topics including anger management, bullying, substance abuse prevention, life skills, and other related areas based on current evidence-based research
  • Regularly conduct classes, meetings with students, parents, and school district staff
  • Accurately and efficiently complete paperwork, reports, and progress updates of students and families
  • Coordinate programs with other County departments, professionals, and outside collateral agencies (i.e. law enforcement, medical personnel, and school staff).
  • Design an education plan to address risk and needs assessments, establish goals and objectives, and coordinate student services and referrals.
  • Refer clients to outside state and community resources
  • Monitor student compliance or non-compliance; determine appropriate course of action.
  • Accurately and consistently collect data for grants and other reports
  • Accurately and consistently enter data into agency spreadsheets and databases
  • Assess strengths and needs of youth and families and develop strategies to ensure safe environment.
  • Consult with Executive Director on strategies for managing difficult/complex cases.
  • Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings; and otherwise maintain contacts with professionals to facilitate exchange of information.
  • Scheduling of classes and appointments
  • Perform other duties as appropriate or necessary for performance of the job


  • Knowledge or experience with at-risk children and youth, including knowledge/experience with mental health, trauma, or substance abuse issues
  • Principles, practices, and objectives as related to case management, education, risk assessment, and family crisis intervention techniques.
  • Entry level case management techniques including: knowledge of family dynamics, motivational interviewing approaches, influence in changing negative behaviors
  • Scope and application of laws (Colorado Children’s Code, Volume VII) and regulations pertaining to physical abuse, sexual abuse, neglect, and child welfare.
  • Highly skilled in interpersonal communications
  • Communicate clearly and concisely, both verbally and in writing
  • Knowledge and proficiency with Microsoft Office programs
  • Interest in pursuing a career in the nonprofit sector
  • Possession of a valid Colorado Driver’s License.

Ability to:

  • Assess risk and develop educational plans, and guide family and students on methods of problem resolution. Make decisions regarding education or other interventions to best assist a family.
  • Effectively respond to conflict situations and people in conflict
  • Make difficult decisions in the best interest of youth
  • Establish and maintain effective working relationships with representatives of other agencies and organizations, and members of the community.
  • Maintain sensitive and confidential information
  • Work with diverse populations
  • Organize material and present information clearly and concisely in verbal and written form.
  • Accomplish the assigned workload in a timely manner and meet established performance standards.
  • Establish and maintain effective working relationships with employees, supervisors, and other outside agencies.
  • Use standard office equipment, computer equipment and software, including email, word processing, spreadsheet applications, and databases
  • Perform duties independently without close supervision
  • Willingness to participate in the 90 day Case Manager training period
  • Willingness to complete a pre-employment questionnaire


  • Bachelor’s degree from an accredited college or university with a major in Human Services, Social Work, Education, or a related Human Behavioral Sciences field.
  • At least 1 year of relevant experience in social work, youth development, substance abuse or mental health services
  • Experience in a nonprofit agency or a public human services agency is preferred

If you are interested, please send your resume to: [email protected]. Please do not call the agency.



Phone: (970) 495-0084
Email: [email protected]